Contact Our Memory Foam Research Laboratory

General Inquiries & Consumer Support

We built this lab because too many mattress claims go untested. If you have a question about a specific foam density, off-gassing timeline, or whether that "cooling gel" layer actually does anything measurable, reach out directly.

Our team fields consumer questions most weeks. Some turn into full test cycles. A reader question about polyurethane degradation rates in humid climates led to one of our most-referenced comparison articles last year.

For general questions, product inquiries, or feedback on our published reviews, email our lab director:

Sarah Jenkins, Lab Director
[email protected]

Please include as much detail as possible. The more specific your question, the more useful our answer. "Is memory foam hot?" gets a different response than "Does 4 lb/ft³ viscoelastic foam sleep hotter than 3 lb/ft³ in a side-sleeping position?"

Research & Academic Collaboration

We maintain ongoing partnerships with materials science departments and sleep research groups at several universities. These collaborations shape our testing protocols and keep our methodology aligned with peer-reviewed standards rather than marketing narratives.

If you're working in polymer science, sleep physiology, or ergonomic design, we're open to discussing joint projects. Our lab has pressure mapping equipment, thermal imaging capability, and accelerated aging chambers that academic partners have found useful for their own research timelines.

• PhD candidates studying foam material properties or sleep surface interactions
• Research teams needing independent durability or thermal testing data
• Industry professionals seeking unbiased third-party evaluations
• Journalists and writers requesting technical background for reporting

That said, our testing infrastructure has limits. We specialize in consumer-grade memory foam and hybrid constructions, not industrial or medical-grade applications. Proposals outside that scope are better directed elsewhere.

For collaboration proposals, send a brief outline of your project scope and timeline to [email protected] with the subject line "Research Collaboration."

Lab Visitation Protocols

We host a limited number of lab visits throughout the year. Most visitors are graduate students, materials engineers, or editorial teams working on sleep-related coverage.

Here's how it works:

1. Submit a request via email at least four weeks before your preferred date. Include the purpose of your visit, number of attendees, and any equipment you'd like to see in operation.
2. Scheduling confirmation comes within about a week. We coordinate visits around active test cycles, so flexibility on dates helps.
3. On-site briefing covers our safety protocols, photography guidelines, and which testing areas are accessible. Some long-duration durability tests can't be interrupted mid-cycle.

Visits typically run 60–90 minutes. We walk through our pressure distribution testing setup, the thermal regulation measurement station, and our accelerated wear simulation area.

To request a visit, contact [email protected] with the subject line "Lab Visit Request."

For scheduling details, we can also confirm availability against official listings.

Meet the Research Team

The people behind these reviews spend more time cutting foam samples and reading durometer gauges than writing. That's intentional. Our editorial process starts in the lab, not at a keyboard.

Our core team includes materials scientists, a mechanical engineer who previously worked in automotive cushioning systems, and two sleep health researchers with backgrounds in clinical polysomnography. You can read more about individual team members and their credentials on our team page.

Sarah Jenkins leads the lab and serves as primary contact for all external communications. She's been testing consumer sleep products since recorded around 2016 and has overseen more than 400 individual foam evaluations during that time.

We're a small group. That means your email goes to someone who actually runs tests, not a customer service layer. It also means patience is appreciated during busy testing periods.